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2 Novembre 2026Crusado Document Upload: Format and Size Rules
Successfully verifying your account at an online casino is a crucial step to withdrawing your winnings. This practical guide walks you through the specific format and size requirements for the document upload process at Crusado casino, helping you avoid common pitfalls and get your account approved swiftly.
Why Crusado Requires Document Verification
Like all reputable online gaming platforms, Crusado is legally obligated to verify the identity of its players. This Know Your Customer (KYC) process helps prevent fraud, money laundering, and underage gambling. You will typically be asked to upload documents when you make your first withdrawal request. Providing clear, valid documents from the start is the fastest way to access your Crusado bonus winnings and other payouts.
Accepted Document Types and Specifications
Crusado will request several documents to confirm your identity, address, and payment method ownership. The most common requirement is that each file must be in JPG or PDF format and cannot exceed 5MB in size. Below is a table of the standard documents required.
| Document Purpose | Accepted Examples | Key Details to Show |
|---|---|---|
| Proof of Identity (POI) | Passport, Driver’s License, National ID Card | Clear photo, full name, date of birth, expiration date, and your signature. |
| Proof of Address (POA) | Utility bill, Bank statement, Tax document | Your full name, complete address, and an issue date within the last 3 months. |
| Proof of Payment Method | Front of debit card, Bank statement screenshot | For cards: first 6 and last 4 digits, expiry date, and your name. Hide the CVV. |
Step-by-Step Upload Instructions
Follow these steps carefully to ensure a smooth verification process at Crusado.
- Log into your Crusado account and navigate to the ‘My Account’ or ‘Verification’ section.
- Select the type of document you wish to upload (e.g., Proof of Address).
- Click ‘Choose File’ or ‘Upload’ and locate the file on your computer or smartphone.
- Ensure the entire document is visible, clear, and all corners are captured if taking a photo.
- Confirm the upload. The status in your account will usually change to ‘Under Review’.
If you have a valid Crusado promo code for a bonus, remember that the wagering requirements often cannot be completed until your account is fully verified.
Common Problems and Troubleshooting
Most delays are caused by simple, avoidable issues. If your documents are rejected, check for these common problems:
- Blurry Images: Ensure the document is in focus and all text is legible.
- Wrong Format/Size: Files must be JPG or PDF and under 5MB. Use a free online tool to compress or convert if needed.
- Expired Documents: Your ID must be valid. Proof of address must be recent.
- Incomplete Documents: For a bank statement, upload all required pages that show your name and address.
- Mismatched Information: The name and address on your documents must exactly match what you registered with at Crusado.
What to Expect After Uploading
Once submitted, the Crusado verification team will review your documents. This process typically takes between 24 to 48 hours, but can occasionally be longer during peak times. You will receive an email notification once your verification is complete or if any further documents are needed. After successful verification, your withdrawal limits may be increased, and you can freely withdraw funds won from a Crusado no deposit offer or real money play. For more insights into secure online processes, you can read about Crusado and its approach to customer safety. Remember, any winnings from Crusado free spins are also subject to the same verification checks before they can be cashed out.